Delta Launches New Facial Recognition Technology For Security Lines With TSA

Delta Air Lines is expanding its partnership with the Transportation Security Administration with its use of facial recognition technology that allows airport security to pass even faster.

Go past TSA security at Delta Airlines

Courtesy of Delta Air Lines

The airline is implementing a “digital identity experience” at its Atlanta hub, offering customers with TSA PreCheck and a Delta SkyMiles number the ability to go through security and board their flight without having to withdraw from boarding pass or their identity document.

The Delta TSA digital identifier

The Delta TSA digital identifier

Courtesy of Delta Air Lines

Delta began testing the technology for international travel more than five years ago and it was first deployed in Detroit earlier this year for domestic flights. In 2018, the airline launched the first fully biometric terminal in Atlanta.

“The exclusive expansion of digital identity brings Delta one step closer to realizing our vision of creating a more personalized, fully connected travel journey,” said Byron Merritt, vice president of design at the brand experience at Delta, in a statement. “Our goal in turning crucial moments like security and check-in into smooth experiences is to give time and focus on the moments that customers enjoy. Innovations such as digital identity are being implemented with the aim of turning the cohesive travel experience into one that our customers can truly hope for. “

In addition to going through security checkpoints seamlessly, facial recognition technology can also be used to register a bag.

To use the technology, customers must store their passport information and either the TSA PreCheck or known Global Entry traveler number in their SkyMiles profile in the Delta app, then register during check-in. When customers go through security, their images are taken, encrypted and sent to U.S. Customs and Border Protection’s facial biometric matching service, according to the airline.

Delta said participation in the program is voluntary and the airline does not record or store any biometric data.

“The TSA enjoys working with industry stakeholders to design, build and test innovative technologies that enhance safety and improve the passenger experience,” said Keith Goll, Acting Deputy Administrator of Traffic Analytics. agency needs and capacities, in a press release. “We continue to work tirelessly to take advantage of the latest technologies and partnerships to ensure that the travel experience for our PreCheck passengers is as smooth, convenient and safe as possible. “

Delta said the program will first be available at the southern Atlanta security checkpoint in the coming weeks before expanding to certain baggage drop-off and boarding areas before year-end.

Alison Fox is a writer for Travel + Leisure. When not in New York, she enjoys spending her time at the beach or exploring new destinations and hopes to visit every country in the world. Follow his adventures on Instagram.


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